{"id":55,"date":"2022-06-29T05:30:44","date_gmt":"2022-06-29T05:30:44","guid":{"rendered":"http:\/\/www.hadroncolliderscope.com\/?page_id=55"},"modified":"2022-10-09T06:02:22","modified_gmt":"2022-10-09T06:02:22","slug":"support-faqs","status":"publish","type":"page","link":"http:\/\/www.hadroncolliderscope.com\/support-faqs\/","title":{"rendered":"Support \/ FAQs"},"content":{"rendered":"<h1>Support \/ FAQs<\/h1>\n<h2>Purchase questions<\/h2>\n<h3>What are the benefits of the annual digital subscription?<\/h3>\n<div>\n<ul>\n<li>Half the price of print subscription.<\/li>\n<li>Receive access to each issue before it hits newsstands.\u00a0No waiting for postal service deliveries.<\/li>\n<li>Search all issues by keyword (past &amp; present issues).<\/li>\n<li>Get the current issue &amp; back issues to 2014 (more archives coming).<\/li>\n<li>All emails &amp; URLs are hyperlinked so direct contact is a click away.<\/li>\n<li>PDF downloads so you can store it with all your other digital media and read offline.<\/li>\n<li>Increase\/decrease the font sizes.<\/li>\n<li>You can translate it to: Italian, French, Chinese, Spanish, Portuguese.<\/li>\n<li>View it in simple text (without photos or graphics) for easy printing.<\/li>\n<\/ul>\n<\/div>\n<h3>How will I be able to read the magazine online?<\/h3>\n<div>You can read the magazine on your computer in a clickable format duplicating the print edition (same graphic design &amp; pagination as our print issue).\u00a0Your access to the online issues lasts for the duration of your subscription.\u00a0You can also download the PDF versions to read offline.\u00a0Downloaded PDF versions will never expire and are your forever.\u00a0Digital subscriptions are valid for one year, encompassing four issues of Hadron Collider Scope.<\/div>\n<h3>Is there a sample issue I can read?<\/h3>\n<div>Yes!\u00a0Try\u00a0a sample issue\u00a0on us.<\/div>\n<h3>How do I subscribe?<\/h3>\n<div>Both digital and print subscriptions can be purchased on our\u00a0subscribe page.<\/div>\n<h2>Help with your subscription<\/h2>\n<h3>How do I access my digital issues once I subscribe?<\/h3>\n<div>After logging in, you can access the issues from your\u00a0Member dashboard.<\/div>\n<h3>How do I renew my subscription?<\/h3>\n<div>After logging in, follow the\u00a0Renew Subscription link.\u00a0Your new subscription will start after your current subscription expires so you will receive uninterrupted service.<\/div>\n<h3>Why can\u2019t I see anything?<\/h3>\n<div>To view the digital version you need to have the free version of\u00a0Flash\u00a0installed on your computer.\u00a0If you decide to download the PDF version to your desktop, you\u2019ll need to have the free\u00a0Acrobat Reader\u00a0installed on your computer.<\/div>\n<h3>Why does my computer freeze after clicking \u201cDownload PDF\u201d?<\/h3>\n<div>You may not have enough memory available on your computer.\u00a0Close your browser completely, restart your computer, and try again.\u00a0You\u2019ll find it easier to read if you save a copy to your desktop and open it instead of through your browser.\u00a0You can also try first opening Adobe Reader on your computer then trying the \u201cDownload PDF\u201d button.<\/div>\n<h3>I can\u2019t use Flash \u2013 is there text navigation available?<\/h3>\n<div>Unfortunately at this time does not have that available but we hope they do in the near future. After you download the PDF you should be able to use the screen reader locally.<\/div>\n<h3>After I click on the top links (Archives, etc\u2026)\u00a0how do I get back?<\/h3>\n<div>Look for the Exit and \u201cX\u201d symbol at the top right of the page.<\/div>\n<h3>Can I read my digital issue on my iPad?<\/h3>\n<div>Yes. There are two ways to read our digital edition on the iPad. You can access the digital issue page through Safari on your iPad and view it in flip book format. Or simply download our digital issue as a PDF and read it in any other PDF viewer.<\/div>\n<h3>Need more help?<\/h3>\n<div>For any help with your digital or print subscription please contact subscriptions@hadroncolliderscope.com for help.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Support \/ FAQs Purchase questions What are the benefits of the annual digital subscription? Half the price of print subscription. Receive access to each issue before it hits newsstands.\u00a0No waiting for postal service deliveries. Search all issues by keyword (past &amp; present issues). Get the current issue &amp; back issues to 2014 (more archives coming). [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"aioseo_notices":[],"_links":{"self":[{"href":"http:\/\/www.hadroncolliderscope.com\/wp-json\/wp\/v2\/pages\/55"}],"collection":[{"href":"http:\/\/www.hadroncolliderscope.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/www.hadroncolliderscope.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/www.hadroncolliderscope.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.hadroncolliderscope.com\/wp-json\/wp\/v2\/comments?post=55"}],"version-history":[{"count":4,"href":"http:\/\/www.hadroncolliderscope.com\/wp-json\/wp\/v2\/pages\/55\/revisions"}],"predecessor-version":[{"id":71,"href":"http:\/\/www.hadroncolliderscope.com\/wp-json\/wp\/v2\/pages\/55\/revisions\/71"}],"wp:attachment":[{"href":"http:\/\/www.hadroncolliderscope.com\/wp-json\/wp\/v2\/media?parent=55"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}